Welcome to outdoorcookwarestore, an official brand owned and operated by BIGTENT OUTDOOR EQUIPMENT LTD., a corporation registered in British Columbia, Canada (Registration No. 763159118-BC1157850).
At outdoorcookwarestore, we specialize in providing durable, high-quality outdoor cooking equipment for adventure enthusiasts and outdoor culinary experiences. We oversee every step of our product cycle—from initial product sourcing and inventory management to order inspection, physical packaging, and final dispatch from our controlled facilities. This hands-on management ensures complete operational oversight, consistent handling standards, and transparent tracking for all international shipments.
Corporate & Contact Information
- Brand Name: outdoorcookwarestore
- Legal Entity Name: BIGTENT OUTDOOR EQUIPMENT LTD.
- Corporate Registration Number: 763159118-BC1157850 (British Columbia, Canada)
- Registered Physical Address: 904 Sherwood Ave, Coquitlam, BC V3K 1A6, Canada
- Customer Support Email: camp@outdoorcookwarestore.com
- Telephone Contact: +1 6042770100
- Official Website: www.outdoorcookwarestore.com
Operations, Logistics & Quality Oversight
BIGTENT OUTDOOR EQUIPMENT LTD. maintains direct control over all physical inventory listed on www.outdoorcookwarestore.com. Every item ordered through outdoorcookwarestore is inspected, packed, and processed directly by our dedicated logistics team prior to handover to recognized international logistics carriers.
For international orders shipped to customers in Europe and the United Kingdom, dispatch timelines and tracking references are generated upon order processing to provide transparent updates throughout the transit process.
Regulatory Compliance & Consumer Rights
BIGTENT OUTDOOR EQUIPMENT LTD. strictly complies with consumer protection laws, trade standards, and commercial regulations applicable in Canada and the European Union, including the EU Consumer Rights Directive (Directive 2011/83/EU) and applicable Canadian federal and provincial regulations.
- Right of Withdrawal (EU/UK Customers): Customers residing in the European Union or the United Kingdom possess the statutory right to cancel and return purchases within fourteen (14) calendar days of physical receipt of goods, subject to our standard Return and Refund Policy conditions.
- Pricing & Currency Transparency: All listed product prices on www.outdoorcookwarestore.com are clearly displayed prior to final payment processing. Applicable local VAT, customs duties, or import fees for European destinations are outlined during the checkout process or governed by local import laws.
- Data Protection: Personal data provided during purchasing or customer service inquiries is processed in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679) and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. For detailed data privacy practices, please consult our Privacy Policy.
Customer Care & Support Resolution
BIGTENT OUTDOOR EQUIPMENT LTD. is committed to maintaining high standards of customer satisfaction and resolving commercial inquiries fairly and promptly.
Should you require assistance regarding product specifications, order processing status, shipping updates, or returns, please contact our support team directly via email at camp@outdoorcookwarestore.com or by phone at +1 6042770100. Our customer service division aims to address and resolve all inquiries systematically within standard business hours.