Thank you for visiting outdoorcookwarestore. If you have any inquiries regarding our products, orders, or general operational assistance, please contact our support team using the official channels listed below.
Corporate Identity & Direct Contact Details
- Brand Name: outdoorcookwarestore
- Operating Entity: BIGTENT OUTDOOR EQUIPMENT LTD.
- Corporate Registration Number: 763159118-BC1157850 (British Columbia, Canada)
- Registered Office Address: 904 Sherwood Ave, Coquitlam, BC V3K 1A6, Canada
- Customer Support Email: camp@outdoorcookwarestore.com
- Telephone Contact: +1 6042770100
- Official Website: www.outdoorcookwarestore.com
Customer Care & Response Timelines
Our dedicated customer service team processes inquiries received through email and telephone.
- Written Correspondence: For non-urgent matters or inquiries outside routine hours, please submit your message via email to camp@outdoorcookwarestore.com. Our team aims to review and respond to all recorded messages within twenty-four (24) hours during standard operating periods.
- Telephone Support: Telephone lines (+1 6042770100) are monitored periodically during standard business hours. If our representatives are currently assisting other patrons or if your call is placed after business hours, please leave a voicemail containing your name, order reference number, and phone number so that our team can return your call promptly.
Inquiries & Escalation Protocol
To assist our support team in resolving your request efficiently, please include your full name, order reference number (if applicable), and a clear summary of your query in all correspondence. All communications received via camp@outdoorcookwarestore.com are processed systematically in the order they are logged.